At a cat hat, we take pride in catering to customers across the globe. All products available on acathat.com@gmail.com are shipped directly from our designated fulfillment centers.
We handle orders within 1–3 business days. After an order is shipped, the approximate delivery time is as follows:
- United States & most countries: 7–15 business days
- Remote areas and islands: Extra time may be needed
Please keep in mind that delivery times can fluctuate due to factors like customs procedures, local postal services, and unexpected disruptions.
We offer shipping to most countries worldwide. If your country isn't shown during checkout, feel free to get in touch with us via email at acathat.com@gmail.com, and we'll provide direct assistance.
Free shipping is provided for all orders.
We will pay the tariffs, taxes, or import fees set by the destination country. These costs will be borne by us, and customers do not need to pay extra.
Once your order is shipped, a tracking number will be sent to you via email. You can use this number to check the delivery status of your package.
If your order is notably delayed or seems to be lost during transit, please contact us at acathat.com@gmail.com. We'll collaborate with the shipping carrier to address the problem.
For any questions or concerns related to shipping, don't hesitate to reach out:
- Email: acathat.com@gmail.com
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8)
Thank you for choosing to shop with a cat hat. We strive to deliver your order promptly, safely, and dependably.
